Shipping policy

At Langley Pet Supplies, we aim to provide a reliable and transparent delivery experience while ensuring the safety of our staff, partners, and customers.

Order Processing

All orders are processed and dispatched from our UK warehouse.

Handling Time:
1–3 business days
Orders are processed Monday to Friday (excluding public holidays)

Delivery Options (United Kingdom)

Economy Shipping: 5–8 business days (Free)
Standard Shipping: 3–4 business days (£15)

Delivery times are estimates and may vary due to factors outside our control, including courier delays or peak periods.

Delivery Information

We work with trusted courier partners to ensure safe and efficient deliveries. In some cases, parcels may be left in a safe place or delivered without direct contact to support a smooth delivery process.

Delays

While we aim to meet all delivery timeframes, delays may occasionally occur. If your order exceeds the expected delivery window, please contact us for assistance.

Contact Us

If you have any questions regarding your order or shipping status, please contact us:

Langley Pet Supplies
10 Langley High St, Oldbury B69 4SL, United Kingdom
Phone: +44 12 1544 3532
Email: contact@langleypet.com